Today was quite a day. I'm really not a fan of my coworker on Wednesdays having to leave 2 hours early to get her boyfriend's kids off their bus because that's inevitably when the shit hits the fan and I'm running around like a lunatic. I was there past closing by myself trying to finish a bunch of tasks and the technicians were just like "K, byeeee!" π And they wonder why front desk never wants to help them. #VetMed #WorkThoughts
Oh hey? If your pet is at the vet's office for a procedure, we get it.. you're a nervous dog mom or dad. If you've already called twice and we told you we didn't know the order and we'll call YOU once your pet is out of the procedure and we have an update, please don't call back 2 more times. You're killin' us, Smalls.
It's so irritating when clients set up appointments only to constantly click "reschedule" in our app every time. We could have given someone else that spot, Debra! Why do you keep doing this to us?
If you're going to pick up your cat's prescription food, maybe don't stay on the phone the whole time and be rude to and dismissive of the person helping you. If they tell you your cat hasn't been seen in 4 years and you have to set up an appointment, don't brush them off and say you'll call back. Hang up your stupid phone call and focus on the task at hand. I hate people.
Some more adorable friends to brighten your day. Cat is Thumpy, dog is Lefty. π
Another dose of cuteness while I'm stuck at work. The dog is Otis and the cat is Molly. Aww!
I. Hate. Entitled. Jerks.
Client calls to get appointment for dog with a growth on its face. Dog is not in any distress or anything. We offer the ONLY opening we have later today and that's not good enough and she wants to be seen sooner. Ma'am! We have actual urgent cases before yours. She does this every time and it's not cool. Don't be this person.
A client came in earlier and the overwhelming smell of weed and peppermint hit me all at once. It's like they tried to cover the weed smell with mint and only managed to make it all so much worse. So so much worse. π
Tuesday is my least favorite day because I usually don't get home from work until after 8 pm on Monday, then I try to eat dinner and get a few things done and then I have to get to bed to wake up for work again today (Tuesday). I'm almost always exhausted when I wake up Tuesday. I hate this. I wish my boss would decide we won't stay open late Mondays anymore either. #VetMed #work
I really do not understand why people walk into veterinary hospitals they aren't clients of to try to make appointments. Save yourself the gas and call us first so we can save you the trouble and tell you over the phone we aren't taking new clients. #VetMed #VeterinaryMedicine
I beg of you. If you have just been to the vet with your pet and they did blood work or a stool sample or something and you get a call from them the next day.. check your messages first. It is so exhausting to get 20 "someone just called me??" calls that could have been avoided if you'd just checked your voicemail. #VetMed #pets #CoSoPets
It's always hard when we're slammed at work and we can't fit anymore patients in and I have an upset owner yelling at me on the phone because we can't see their dog. I mean, what do you want me to do? Theres not enough time in the day for all the people that wanna have their pets seen. #VeterinaryMedicine #VetMed
Client had demanded medication for his dog that's having diarrhea on Saturday when we had no doctor in the office to prescribe it. Called him to pick it up today and after he gets back home he calls us back and asks why that particular med was prescribed. Sir.. do you want our help or not? Grrr!! #VeterinaryMedicine #VetMed #frustration
Just had to talk a client into SAVING money by doing a test that checks for several different tick-bourne illnesses instead of just a titer for Lyme disease which is more expensive. He said he only cared about Lyme. Exsqueeze me?
What ground my gears at work today:
When you go to the vet with your pet, plan ahead and tell them what you'd like done when you book the appointment. Don't be standing there at the desk like "Oh, and can you cut their nails? And look at this random spot on their paw? And do this complicated arithmetic problem? And tell me why they stare at the ceiling?"
I'm exaggerating, but only just a little. Get it together, people.
Her other major complaint was that she asked for 1 Heartgard and 1 Nexgard and we gave her.. gasp.. 1 HG and 1 NG. The audacity. When someone says 1, we give them 1. Not a box of 6. She couldn't fathom that some people buy them individually. #VeterinaryMedicine #VetMed #BeKind
Just called to confirm someone's appointment with their 2 dog and instead listened to them express their displeasure with their last visit and basically tell me how much we suck. What is wrong with people? Some of her complaints were just her being an entitled snob. So you had to wait a bit? So what! You have no idea what was going on in the back or the other exam rooms that day. Don't be rude! #VeterinaryMedicine #VetMed #BeKind
I'm so wiped out. Today was quite the day. Had a client come in to question a bill that was mailed to her mother-in-law instead of her and it took me such a long time to figure it out and get it sorted. She didn't actually owe anything. My brain hurts. #VeterinaryMedicine #VetMed
Today was a craptastic day. Started off with a staff meeting where, once again, it was a nit-picking nightmare. My boss loves to find everything we're doing wrong and dismisses our attempts to explain how busy we are. I spent all day trying to stay afloat while training the new girl. It was next to impossible. Now my feet/legs are so sore and my brain won't shut off. #VetMed #VeterinaryMedicine #exhaustion #overwhelmed
Product of '82. Mentally exhausted. Books are love. Obsessed with my dog. I like dinosaurs. I also have a potty mouth. Darmok & Jalad at Tanagra.