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I don't wanna say that I suck at talking to people, but I just spent half an hour rehearsing what I was going to say to a customer service representative... and then opted not to call.

@TheCard I feel this in my soul. Whenever I can do an online chat, I choose that option.

@sarcasmsign Same! The problem is, this particular company's online chat representatives are even harder to deal with than its phone representatives.

@PowerpuffGeezer I think that'll prove helpful! Thanks very much.

@danialexis I truly envy people who have zero reservations about saying what they want. (Also, I’ve had horrible experiences with the company in question, so I’m extra anxious.)

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