So I'm at the Hertz rental car place at JFK at 12:30am, there's one dude working & it's pretty much a DMV-level of hassle and arbitrary requirements.
OF COURSE they don't have the car I reserved. But I'm trying to use their web app check-in to "skip the line" and that thing won't just upgrade you to whatever they do have available, which is what a human person would do.
@rpardee Hertz is the WORST!
@ReneeVoiceBrand I felt very bad for the Italian couple in front of me who had to "call the 800 number to get a case# or else I can't help you".
woof...
@rpardee If you really want to know how bad Hertz is:
https://www.youtube.com/watch?v=HwimF49Pmw4
https://www.youtube.com/watch?v=K7qQeA5tP-4
https://www.youtube.com/watch?v=GoVzMRKwXK8
Welcome to NYC!
Sorry you are being hassled by corporate husslers in my home town. Hope the rest of your visit goes smoothly.
Travelers tip: If you're driving in NYC there's a lot less parking spots everywhere. People take over 30 min looking for a parking spot and often pay high fees to park in a parking garage.
Good luck!
And worth every penny.
@rpardee Welcome to NYC 🗽 If you're staying in the city, you don't need a car. You are venturing farther, I assume
@gemswinc yep--Farmingdale out on LI. Which of course means a trip to UNCLE JOEY'S RAINBOW EXPLOSION!!!
@rpardee I'll wave to you from Manorville. Enjoy the exploding rainbow 🌈 💥
@rpardee I wish you luck. Had a similar experience with Hertz just yesterday. My MIL reserved a midsized sedan, called to confirm they had the midsized sedan, but when we got there there, they did not. She will now spend the next week struggling to get in and out of a compact.
@rpardee They never seem to have the car you “reserve”. On my last trip to Denver on the shuttle we were told to get off at the first stop and pick any car you like and we did… the gate attendant did a quick license and card check and were were on our way…the return process was as long as the pickup process was short 🫣 When I got home I got an email welcoming me to the Presidents Circle… Seems like a marketing gimmick to “allow” you to rent a more expensive car! 🫨 Much better luck at Alamo!
@j0n yeah, that's the type of experience I've had in the past. This felt like some weird purgatory version of renting a car. And at that time of the night I had no energy to just wait around.
The bolt is cute & fun to drive, tho this one does smell like weed.
The web app wants to upsell me to a different vehicle for $$. The choices they give me include:
- a chevy subdivision (aka the exxon valdez) for $40 extra per day
- a tesla model 3 for $15./day
- some other humongous Kia or whatever for $50/day
- a chevy bolt EV for $35/day.
Long story short--I'm paying an extra $20/day to avoid the stigma of driving a tesla.