People are scum. I just spent 5 hours helping my 87 yo mom contact banks and credit card companies to recoup money. She called a number she found on google for customer service to cancel Youtube TV and instead called some scammer that convinced her to download an info sharing app onto her iphone. Yup, he emptied her bank accounts and bought numerous online gift cards. I deleted the app but who knows what else they retrieved.
Pardon me while I throw myself under the coming snow plow.
Ugh! How horrible for both of you! I hope they're able to recover it.
Maybe it would help if you gave her a list of numbers for the banks, etc, with the understanding she'd call those numbers, not any others someone gives her.
@ChippySuave @BrazenlyLiberal Tell her it's not all her fault. They can be very convincing.
Yes, evildoing is the fault of evildoers, not their victims.
Poor woman! She must feel violated and vulnerable.
This happens to people of all ages. The elderly are targeted, but much younger people fall for it, too.
@ChippySuave
I’m so sorry. I know J’s working on making sure at least this scammer is stopped. And it’s good to hear the banks and card companies are working with your Mom. ❤️
I have the same concern with my 95 yr old Dad. It’s hard for him to understand this new computer/cell phone age and the ease of scammers. Our saving grace is he doesn’t hear well on the phone, so I do any business calls. He just talks to friends 🤗🥰🤗 Sending you both love and you Mom a big hug.
@ChippySuave @BrazenlyLiberal
Social engineering works on people who are fully cognizant. That's how they hack a lot of large companies, convincing staff to reset passwords for top executives.
@BrazenlyLiberal She's calling the numbers on the back of each card. Luckily the companies are willing to listen and have set in motion charge reversals and fraud reports.
I felt bad for her; she was shaking. She knows her mental acuity is declining, but I think this shocked her how easily they confused her and fooled her.