People are scum. I just spent 5 hours helping my 87 yo mom contact banks and credit card companies to recoup money. She called a number she found on google for customer service to cancel Youtube TV and instead called some scammer that convinced her to download an info sharing app onto her iphone. Yup, he emptied her bank accounts and bought numerous online gift cards. I deleted the app but who knows what else they retrieved.
Pardon me while I throw myself under the coming snow plow.
Ugh! How horrible for both of you! I hope they're able to recover it.
Maybe it would help if you gave her a list of numbers for the banks, etc, with the understanding she'd call those numbers, not any others someone gives her.
@BrazenlyLiberal She's calling the numbers on the back of each card. Luckily the companies are willing to listen and have set in motion charge reversals and fraud reports.
I felt bad for her; she was shaking. She knows her mental acuity is declining, but I think this shocked her how easily they confused her and fooled her.
Poor woman! She must feel violated and vulnerable.
This happens to people of all ages. The elderly are targeted, but much younger people fall for it, too.