MrsE  

Hi Coso. Can anyone direct or guide me on what could be wrong with my laptop? Prior to leaving for work, I notice these "bubbles" at the top of the screen, now the mouse won't work and so I changed the battery in my mouse.. nope.. I rebooted it.. and it's worse now.. do I need to take it into the shop? It is about 2 yrs old...

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J. G.🇺🇸🟦  

@MrsE0113 bubbles?!?

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MrsE  

@JGNWYRK Well that's what they look like, but they don't move.. circles maybe?

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J. G.🇺🇸🟦
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@MrsE0113 assuming you restarted the computer (if not try that first by shutting it off) if the normal method does not work you can hold the power button for 5 seconds and it will "hard reset" for you.

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