Oh you wanna know what I think about my most recent grocery delivery, huh grocery store email? Oh I’ll tell you EXACTLY what I think about the last delivery I had.
“The delivery person was very careful and attentive to my purchase and they are appreciated.”
Take THAT, customer satisfaction survey. Humph.
@Coffee_and_Salt I would much rather be able to give positive feedback. In the pre-pandemic world I especially liked asking good waiters/waitresses if I could speak to the manager at a restaurant just so I could tell them what great service we had received. I think too often people are more willing to share the negative things, and that's unfortunate.