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Oh you wanna know what I think about my most recent grocery delivery, huh grocery store email? Oh I’ll tell you EXACTLY what I think about the last delivery I had.

“The delivery person was very careful and attentive to my purchase and they are appreciated.”

Take THAT, customer satisfaction survey. Humph.

@Coffee_and_Salt I would much rather be able to give positive feedback. In the pre-pandemic world I especially liked asking good waiters/waitresses if I could speak to the manager at a restaurant just so I could tell them what great service we had received. I think too often people are more willing to share the negative things, and that's unfortunate.

@ekg1976 I bet that really had a positive impact for those servers.

Also, I agree. It is.

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