So, after having an issue with our electricity, we attempted to contact Power NI by:
Phone - Lines were tied up for long waits and they suggested we visit the website.
Website - Only offers generic FAQs, suggests calling or emailing.
Email - Crickets
Twitter - Generic response about payment scheme from January.
Finally, Frank got them to respond and correct the problem on fucking Facebook messenger.
How sad that you have to resort to social media to get a business to help you.
@Astronomy_Domine Frank was losing his shit. He never gets mad so it was fascinating to watch.