Any PC Win 10 guru who could call me? I can send you my number
I have a Asus PC running Win 10 that is repeating a disc repair on start up...over and over
Tried to roll back to a restore point but it does not recognize one and it’s back to disc repair
Tried to go back to Win 7 it was updated from but that goes back to disc repair
Tried to reset while keeping files. Would not complete that and then back to disc repair
@AndersonArtwork
Disc repair or "startup repair"?
Is it giving you any kind of error message?
What was the last thing you were doing before this happened?
@AndersonArtwork
Hmm. I was thinking you just had a corrupt bootloader / MBR, but it's possible something else is up.
While you're downloading things, grab a copy of this, which has some things that could help.
https://paul.is-a-geek.org/aio-srt/
Top priority it's to get your valuable data off that drive ASAP.
You could also grab one of the Linux distros that have a Live CD / USB version, boot from that, mount your main drive, and dump the files you need to other external storage.
@AndersonArtwork @jordicusmaximus @AlphaCentauri
Were you able to boot from the Win10 USB drive and do System Repair?
No one says you need to view the files; just grab all of your images and dump them to an external drive.
That repair disc I linked you to is one way you can do that. Do you have an external hard drive or big enough flash drive for this? Being a pro photographer I'm sure you have a lot of very large image files.
@voltronic @jordicusmaximus @AlphaCentauri
Downloading the file onto a freshly formatted 128 GB SD card I can directly plug into the broken ASUS laptop
I stoped with the ASUS at the point where it has tried and failed at the auto repair, offers options to try
@voltronic @jordicusmaximus @AlphaCentauri
Start up repair takes it through what it has been doing
@voltronic @jordicusmaximus @AlphaCentauri
There seems to be no way to have the broken one use the Win 10 file on the SD
I’m burning a Win 10 ISO onto a DVD to see if a cold start on the broken one will access the Win 10 on DVD before it looks at any other option.
It’s a 2012 machine so looking at D: drive before C: drive is likely
Unless you guys think of something else. Virtually nothing in those articles seems to possible at this point but all of them mention DVD start ups
@voltronic @jordicusmaximus @AlphaCentauri
What would the command prompt line read to tell a brand new hard drive to read and install a Win 10 ISO from either a DVD or a SD memory card?
We put in a brand new 1T drive and went from 4 GB RAM to 8 GB of RAM
We can seem to get it to go read the ISO off of the media even though we can get it to show us the files on the media
It keeps asking us to check the RJ45 cable connection
@voltronic @jordicusmaximus @AlphaCentauri
Can’t seem to get it to read off and run the setup.exe on the media even though we can get it to see the files and show us the objects in the roster
@AndersonArtwork
Ok, clearly the install media did not get created correctly. It sounds like you extracted the ISO and just copied those files to the disc.
Did you use the Windows Media Creation Tool to make bootable media?
@voltronic @AndersonArtwork @AlphaCentauri you can also download and use a tool called 'Rufus' to create a bootable usb from the iso file.
@jordicusmaximus @AndersonArtwork @AlphaCentauri
Yup, good rec by Jordy. I also like IMG Burn and Etcher.
@AndersonArtwork
Didn't you say you had an IT pro friend coming over to help? I know we're trying to help you remotely, but I wonder if they can help you make the install media and boot from it?
I'm just saying you might need some hands-on help, and if your friend is in IT, they should know how to do all of this.
@voltronic @jordicusmaximus @AlphaCentauri
Yes, I went to the microsoft site and followed the directions so it loaded the info on both an SD card since the laptop has a reader and another time to burn a DVD of it. We can get the laptop to bring up the BIOS screen with all the options with F2
He is ging to bring an original Windows 7 disc to see if we can get it to load Win 7
I will go look at the rufus site
@AndersonArtwork @voltronic @AlphaCentauri use a usb flash stick, not an sd card, you'll have better success imo
SD cards can be fickle. USB drives are the way to go.
@voltronic @jordicusmaximus @AlphaCentauri
Burning a thumb drive with it now.
@voltronic @jordicusmaximus @AlphaCentauri
You all are amazing friends!
All it took was using the thumb drive...did it all itself after that. Who but my PC guru's would have known it could be that fickle?
I now have a working Win 10 Home with my Google Chrome back in full operation and I can see my old files running as an external hard drive but I have not figured out how to get past them being password protected since it's not giving me the chance to enter it.
1/2
@voltronic @jordicusmaximus @AlphaCentauri
Is that in "Properties" someplace? Can I go in and change that? Or do I need a command to bring up a sign in?
My IT guy is not back yet to ask him
I now have a 1TB solid state drive and twice the ram I had too. This laptop is MUCH faster now
@AndersonArtwork
Glad you're mostly back up and running.
Hard to know what to do about the password protection without first knowing what was used to apply the password protection.
@voltronic @jordicusmaximus @AlphaCentauri
The only thing it had was my user password since it was a personal machine to me. I did not need an admin password since in that situation it defaulted to my user PW
Is there a prompt I can use or can I just change the properties?
@voltronic @AndersonArtwork @AlphaCentauri ahh.. Hmm..
So, it was previously Windows 7 right?
Do you know if you used bit locker encryption? Or something similar?
If it's only ntfs stuff, you should be able to right click on the folder containing the files and "take ownership" of them, then change the security. https://www.laptopmag.com/articles/take-ownership-folder-windows-10-using-file-explorer
@voltronic @AndersonArtwork @AlphaCentauri right click, then go to properties I mean.
@voltronic @AndersonArtwork @AlphaCentauri when you're taking ownership and changing the security, look for the checkboxes that say, "replace all child object permissions" so that all the sub folders and files get the new security and ownership.
@jordicusmaximus @voltronic @AlphaCentauri
It started as a Win 8 but I upgraded to Win 10
As far as I know, it was just the one password that I used to get the lock screen on opening to release
That article looks like it will work for what I need to do. I have my Photo Shop downloading to install and then I need to restart to finish up the HD install. It just sent me a message on that
You have been a GREAT friend to me in this...ALL of you have
@AndersonArtwork @voltronic @AlphaCentauri glad you've made progress 😊 I'm sure I don't speak for myself alone when I say you had us nerds worried heh
@jordicusmaximus @voltronic @AlphaCentauri
I was right there with ya! I have been playing with these things since Win 3.1 but not on the coding or hardware end of tings. I am a whiz at photo manipulation but I was in over my head on this one. I even handled having my RAM fry out on two separate occasions but never had a hard drive go bad on a physical level before
It appears to have lost a chunk of real estate right where the OS is supposed to reside on the disc
@AndersonArtwork @voltronic @AlphaCentauri 😬 you didn't format did ya? Just install over top right?
Do you see a windows.old directory? Or your old c:\users profile folder? Do you know where you stored your pics?
@jordicusmaximus @voltronic @AlphaCentauri
New 1TB Samsung solid state drive. So I'm now burning from the old drive to the new one. I will have to download Dropbox again and few other programs before I can move some of the files back though
@jordicusmaximus @voltronic @AlphaCentauri
My old drive seems to have a bad area right where the OS is set up to be so it goes into archive storage once I get the date off it.
A snap shot of my work on Jul 7th 2020
@voltronic @jordicusmaximus @AlphaCentauri
I had a big shoot today and I’m forced to use my slow old one to get the files copied onto my archive drives.
Once that is done, I’m headed to Microsoft to get a Win 10 on a USB
This old one is SLOW but it’s still operating properly
It should be about 1/2 hour and I will be downloading the Win 10 usb