The greatest lie I’ve heard lately is this:
Thank you for continuing to hold, your call is extremely important to us, someone will be with you momentarily.
No matter when I call they're experiencing, "higher than normal call volume," which tells me it's just normal call volume that they can't handle at that point.
@nblumengarten another lie - “please listen closely as our menu items have changed” …. No. No they haven’t.
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@bettertobend @nblumengarten: That's just that they don't want everyone to keep hitting 0 for the Operator. LOL