There's a trend in libraries to call the people who go to them "customers".
Bullshit.
We're not selling them a product. We're not monetizing them. They are our patrons. And for me, that's how I will refer to them.
There's a trend in libraries to call the people who go to them "customers".
Bullshit.
We're not selling them a product. We're not monetizing them. They are our patrons. And for me, that's how I will refer to them.
