Question!!! Client today got super mad and stormed out in a huff because she said no one acknowledged her and we took other people's pets before hers. First.. today was nuts. Second.. there are blind spots where if people sit in a certain place, we CAN NOT see them. Third.. she DID NOT come up to the desk and say she was there for her appointment when she arrived. Who's in the wrong? Also! Spoiler alert.. she showed up a week early and at the wrong time for her appointment. *Sigh*
@sarcasmsign Maybe she has dementia, seriously
@gemswinc Yeah when she stormed out we were looking at the schedule to see what the heck happened and she wasn't even on it. Then found her appt NEXT Wednesday and it was for a time that hadn't even passed yet when she stormed out. If it was the right day, she would still have been like 20 minutes early for her slot. We were just flabbergasted.