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ME: blocks known sender addresses of spam attack in 3rd party security platform. Reports list to Help Desk to block directly at Exchange server.
HELP DESK: We blocked those address in 3rd party platform for you, you're so very welcome!
When is it professional to respond "You dumb fucks, learn how to read!!!"?
Asking for my very own damn self.
@Vanitas
*reassigns ticket back to help desk*
i did that, can you block it at the Exchange server?
;) that's what i'd do anyway. if they didn't read it the first time, maybe they will the second? wishful thinking, i know.