@Rstrahs I'm far from sure this even cuts costs. It's an algorithm that was already in place. It probably cost more in staff time to get rid of it than to leave it.
It seems like a deliberate piece of evil.
@RationalLeft proof he has zero empathy or regard for anyone.
@Silverneurotic This appears to go beyond lack of empathy into active malice.
@RationalLeft he is cutting costs in all of the wrong ways.