The lack of compassion is both disconcerting and shocking.
@gemswinc All I want is for him to get some help. He's been calling looking for another appointment, but the fastest they can get him in is mid October.
That's a long time to wait when you can't sleep because of the pain.
Since I am in the Durham NC veterans area, the way I would deal with it is to call the Durham VAMC switchboard and ask for the number to speak with PATIENT RELATIONS, then ask to be connected.
@NiveusLepus Shameful!