My job got a 1 star Google review and I wanna respond to it SO BAD. We figured out who it was (they used a fake name) based on what they said and they were definitely not being accurate.
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@sarcasmsign a company rep can often offer an explanation or counter review to things like that.
@sarcasmsign just saying, there are ways to counteract trolls
@JGNWYRK We're a small veterinary hospital. No company rep here.