@MLClark I found the podcast hilarious. Having done a brief stint with Big Banking, I can say nothing in it surprised me, either from the startup or JPM.
I bet some sensible soul pointed out early on that only 18M FAFSAs are completed annually, so slim chance a startup had captured that much market without a higher ed sponsor. Then they were drowned by the naked greed of a bunch of overpaid suits, self selected for avarice.
So, no actual people were harmed in this amusing tale of karma. 😂