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Capital One breach response.

THERE WERE NO SSN'S IN THE BREACH
except about 200,000

BUT THERE WERE NO BANK ACCOUNT NUMBERS IN THE BREACH
except around 100,000

BUT IT WAS ALL ENCRYPTED
except some of it


How not to do breach response

@0x56

"We are honest"

except for all of the lying.

@Jeast - You're not a Flat America psycho are you? Thinking nothing can be north of the US?

@Jeast - well, duh... its not like anybody's ever seen that one.

@Jeast - I've seen people and talked to them from both Canada and Finland. Are you saying that they are just actors?

@0x56

^^^

Well sorta,

Canadians are just confused Wisconsinites with good healthcare.

@Jeast @0x56 Canada left earth a while ago. We did that Sokovia thing, only we put rockets on the bottom of the entire top half of North America. We're currently in orbit between Earth and the moon with our adaptive camo shielding.

@0x56 I’m so very pissed @ them. When I called them the agent DIDNT EVEN KNOW ABOUT THE BREACH & HAD TO PUT ME ON HOLD TO READ THE NEWS. 🤯🤬

@Evvie - FFS. That should have gone out in a morning briefing at the start of their shift.

@0x56 they should have also taken the time to alert their customers. I found out otw home from hospital via CNN. UNACCEPTABLE.

@Evvie @0x56

Capital One was the first credit card I got, right out of college and I peed my pants when I read about the breach. Read this morning that the breach goes back to applications way back to 2005, So breathed a personal sigh of relief. Then I thought, why did I have to research whether or not I was at risk? Why didn’t I get an email from Capital One? Grrrr .

@evamarie @0x56 yup. Like I said when I called the employee that I spoke with didn’t have a clue that the breach of happened and put me on hold so he can look up and read the news story that’s absolutely unacceptable

@Evvie @0x56

😱. I don’t have a balance on my Capital One visa, so it’s a good time to take scissors to it.

@evamarie @0x56 good idea. I’ll be doing that at some point myself

@0x56 this is the CEO’s direct contact info. I think we should flood his email til that’s all there is in it. Maybe he’ll learn.

@Evvie - I cannot endorse this. I can, however endorse closing your account with them ASAP.

@0x56 I mean it’s his work info not his home info - id never post that...flooding his work email so he has to directly address this though, I see nothing wrong with that.

I’ve considered closing the account but doing that harms your credit as well so for customers, it’s a lose lose.

@Evvie - I'm not sure if it really hurts your credit score that much... especially if you have other cards as a backup.

@0x56 it would affect mine bc I’m still trying to dig out from 7 years of being jerked around by work Comp & so many med bills not to mention that my data has been breached literally dozens of times by companies with lax security. I’ve had enough & am ready to FIGHT these people at this point.

@Evvie - and I doubt he checks his work email... I'm sure he has an assistant or 5 that do it for him.

@0x56 right but the point is that if they are so busy dealing w/pissed off customers to deal with their daily tasks, it’ll be addressed. At any rate, I’m calling more senators after I chill out a bit. I’m heated over this.

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