<invalid character>: "@Evvie - FFS. That should have gone out in a mor…" - CounterSocial

Jul 30, 2019, 15:57

<invalid character> @[email protected]

Capital One breach response.

THERE WERE NO SSN'S IN THE BREACH
except about 200,000

BUT THERE WERE NO BANK ACCOUNT NUMBERS IN THE BREACH
except around 100,000

BUT IT WAS ALL ENCRYPTED
except some of it

#CoSoSec
How not to do breach response

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Jul 30, 2019, 16:20

Prancing Evvie @[email protected]

@0x56 I’m so very pissed @ them. When I called them the agent DIDNT EVEN KNOW ABOUT THE BREACH & HAD TO PUT ME ON HOLD TO READ THE NEWS. 🤯🤬

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<invalid character> @[email protected]

@Evvie - FFS. That should have gone out in a morning briefing at the start of their shift.

Jul 30, 2019, 16:21 · 1· 0· 1

Jul 30, 2019, 16:23

Prancing Evvie @[email protected]

@0x56 they should have also taken the time to alert their customers. I found out otw home from hospital via CNN. UNACCEPTABLE.

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Jul 30, 2019, 17:16

Eva-Marie 🇫🇮🇺🇸🇺🇦 @[email protected]

Capital One was the first credit card I got, right out of college and I peed my pants when I read about the breach. Read this morning that the breach goes back to applications way back to 2005, So breathed a personal sigh of relief. Then I thought, why did I have to research whether or not I was at risk? Why didn’t I get an email from Capital One? Grrrr .

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Jul 30, 2019, 17:17

Prancing Evvie @[email protected]

@evamarie @0x56 yup. Like I said when I called the employee that I spoke with didn’t have a clue that the breach of happened and put me on hold so he can look up and read the news story that’s absolutely unacceptable

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Jul 30, 2019, 17:22

Eva-Marie 🇫🇮🇺🇸🇺🇦 @[email protected]

😱. I don’t have a balance on my Capital One visa, so it’s a good time to take scissors to it.

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Jul 30, 2019, 17:34

Prancing Evvie @[email protected]

@evamarie @0x56 good idea. I’ll be doing that at some point myself

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