@ianthealy Ugh. When I interact with people (at the store, online, etc.) I do my best to treat them the way I'd like to be treated. Even if I'm unhappy about a company policy, I say, "You work here and have no control. This is not on you."
A clerk who was serving me took extra time to examine a billing I swore was wrong and said, "Oh, I see what happened." And fixed it. I thanked her for being so understanding and helpful.
She went out of her way because I was unhappy, but kind.
@ianthealy Urban fantasy. Heβs a magic worker. Talented asshole. Sometimes we deal with assholery with very talented people, but he crosses the line several times over.