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“If you use Twitter, the service that not so long ago was the best way to take in breaking news and find audiences for serious conversations, you may have found it substantially less useful in the past year. Over this past weekend you found it almost unusable. On Saturday, everything melted down”
To be fair, I thought it would happen sooner. Complex systems are plagued with complex bugs (Microsoft at a time used to reboot its servers several times an hour).
“Over the past year, since the former genius assumed complete control of Twitter, he has expressed hostility toward its most loyal and active classes of user, including journalists, political and social activists, and the very businesses Twitter depends on for advertising revenue.”
First rule of business — make money.
Second rule — don’t alienate those who are helping you make money.