The case study summarizes how employers in Europe actually use software and smartphone apps to oversee field technicians, home workers, and cleaning staff. It's part of a larger ongoing project helmed by the group called "Surveillance and Digital Control at Work," which includes contributions from AlgorithmWatch; Jeremias Adams-Prassl, professor of law at the University of Oxford; and trade unions UNI Europa and GPA.
(PDF)
https://share.counter.social/s/6d1393
More here
https://www.theregister.com/2024/07/31/microsoft_dynamics_365_surveillance/