Sweet fuck.
United wants to soak passengers in coach $65 if they want to check in online.
I will NEVER get on an airplane again. NEVER.
@mcfate Why do they want to drive more traffic to their understaffed counters? They don't upsell anything. They're not short of complaints. The heck.
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@mcfate Oh I see, they want to get rid of more bag handling staff. Travellers were bringing bags to the gate. Rather than allowing that like EVERY OTHER AIRLINE they're pressuring travellers. "Anyone without the funds available, not bringing a checked bag, is forced to stand in line to prove it."
Punish the customer, grow your business -- some MBA motto probably
@b4cks4w
I used to be a top-tier United frequent flier — if there were vacant seats in business or first, I got upgraded — but the quality of their service appears to have gone straight to hell.