For a little more context: a *lot* of people don't even have a computer here, and the different apps used to manage data and money transfers can feel very confusing and absolute, if you don't know which ones can be swapped out and which are essential - or analog workarounds.
This kid literally has the money but didn't know how else to pay for his replacement card, if he didn't have a specific app that needs the ID he's paying for, simply to sign up. So, lessons will be shared soon.