This is pretty standard. They've been struggling to get various benefits for the past 3 years, and failing. They regularly spend hours on hold, daily. Most of the time, the phone system hangs up on them.
Last year, roomie applied for housing assistance. Their application made its way through one of the local orgs over the course of about 5 months or so. At the end, roomie got a letter denying their application. When they called to ask why, they found out a) they already had a duplicate application in, & b) funding ran out a couple months previous so too bad, so sad.
Many programs require that ppl have no assets to qualify. Roomie has a retirement fund, back from the day when he could work (and did - worked his ass off)... but he doesn't have the paperwork for it. His ex was in charge of their finances & kept such info under lock & key, so when she kicked him out, she kept it.
@ChickenMama707 Aw thanks :) :) :)
@Impious_Jade This one approves your message. By Azura's will, make it be so.
They called 211 over a year ago to ask about housing assistance. 211 told them that if they wanted assistance, they should put all their stuff in storage & go live in their car.