Today in the world of trying to obtain social welfare benefits in the United States: my roommate called the state's DSHS office to recertify their SNAP benefits today. They were on hold for 4 hours.
Last year, roomie applied for housing assistance. Their application made its way through one of the local orgs over the course of about 5 months or so. At the end, roomie got a letter denying their application. When they called to ask why, they found out a) they already had a duplicate application in, & b) funding ran out a couple months previous so too bad, so sad.
Many programs require that ppl have no assets to qualify. Roomie has a retirement fund, back from the day when he could work (and did - worked his ass off)... but he doesn't have the paperwork for it. His ex was in charge of their finances & kept such info under lock & key, so when she kicked him out, she kept it.
@ChickenMama707 Aw thanks :) :) :)
@Impious_Jade This one approves your message. By Azura's will, make it be so.
@Impious_Jade Absolutely ridiculous this is why people go hungry.
This is pretty standard. They've been struggling to get various benefits for the past 3 years, and failing. They regularly spend hours on hold, daily. Most of the time, the phone system hangs up on them.