I love my job.
I love the work I do.
I even like the people I work with, for the most part.

But some days, getting people to give me accurate information about a problem can be frustrating. I spend more time digging for that one element than solving most issues. I appreciate why Sherlock Holmes turned to drugs.

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In contrast, late yesterday someone sent me an issue with part of a website. Gave me enough info I could recreate the problem, confirm the cause, and reach out to the appropriate people for a fix. The smallest detail is frequently the key to it all.

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