I think @th3j35t3r is going to have to seriously consider establishing a team to run COSO.
If he gets hit by a bus, this place is kaput.
I also think that there is room to build a collaboration environment for people to managed the site collectively. Think of it as real time Wikipedia, but for customer support, dispute resolution, and product management.
Development and sys-ops will still need to be a dedicated person/group.
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@jurban
@th3j35t3r has already mentioned that they have the "hit by a bus" scenario covered.
As for the rest, I trust J to get the timing right.