I got approved for my state's gas company payment relief program and it took me a moment to understand why the hell the email said I can lower my bill by turning UP the thermostat, close the blinds to avoid the sun's heat coming in, avoid using dishwasher/washer/dryer during the day, etc.

"Here are some tips to beat the heat and lower your electric bill:"

Somebody needs to figure out that it's winter, not summer.