An angel of a customer service rep helped me as much as she could and asked if there was another email I may have used for the other one. I didn't think I had done that, but gave her my old email anyway. This morning I got another email from another CSR (must be the first ones day off) and he had found it!!! It was my Google account email because I must have used Google Pay for the first one. Wooo! They were amazing helping me. So much praise for their customer service folks.