For the love of dog, people. Ok. I work in a vets office. At the front desk. If you call your vet because you have something urgent going on and they're telling you they are already absolutely slammed, they're not just trying to ignore you. I have 1 vet and 1 technician here today, plus me and we're already ready to play in traffic. Please be kind and if you're being told to utilize an ER, please take that suggestion so your pet gets seen in an emergency.