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Challenge accepted! The UPS Virtual Assistant popped up unbidden when I was tracking a package. It said, “Let me know how I can help.”

That got me to thinking – to what extent can the UPS Virtual Assistant be helpful? Is it configured to only answer questions relevant to customer assistance on the UPS website, or is it allowed to range freely over the length and breadth of the Internet?

[LinkedIn article]

linkedin.com/posts/fifonetwork

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