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The president and CEO of Rogers Communications has apologized for a serious network outage that disrupted service for more than 10 million Canadians. The “network system failure” was caused by a maintenance upgrade, he says.
Tony Staffieri said there was “a maintenance upgrade in our core network, and that caused our routers to malfunction.”
As a result, some “routers erroneously flooded the network with traffic.”
https://globalnews.ca/news/8978590/rogers-communications-network-outage-explanation-ceo/