OK, I think I need to subscribe to Ted Gioia's Substack.
𝐖𝐡𝐚𝐭 𝐂𝐚𝐧 𝐖𝐞 𝐋𝐞𝐚𝐫𝐧 𝐟𝐫𝐨𝐦 𝐁𝐚𝐫𝐧𝐞𝐬 & 𝐍𝐨𝐛𝐥𝐞'𝐬 𝐒𝐮𝐫𝐩𝐫𝐢𝐬𝐢𝐧𝐠 𝐓𝐮𝐫𝐧𝐚𝐫𝐨𝐮𝐧𝐝?
https://tedgioia.substack.com/p/what-can-we-learn-from-barnes-and
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@LiberalLibrarian That's a pretty good story. Actually want to go find a Barnes & Noble!