Stupid question...how do I check if I have pro status? For some reason when I clicked on CoSo Groups, it said it was for Pro accounts. Wierd b/c I signed up for a Pro account. Just need to make sure my payment method is current. Thanks!
@ecksmc Thanks, I don't see it myself though..so strange!
@LMMomTo2 that was my fault
sometimes when your on a pro profile and click another username it'll show Pro statues then vanish after a few secs - that's why it was showing pro for me sorry about that
@ecksmc No problem! I appreciate your attempt to help :)
@ecksmc
It doesn't show it. I logged out and back in again and it's the same.
@LMMomTo2 go to
https://counter.social/accmgt/getpro.php
log in and see when last payment was made - can then notify
payments(@)counter.social
if you see any issues
@ecksmcOK will do..thanks!
@LMMomTo2 Have you logged out of CoSo and then log back in to activate your account into a Pro account.
@Victor I'll do that, thanks!
@LMMomTo2 Let us know if it works.
@Victor It didn't work, unfortunately.
@LMMomTo2 Try Help to see if any other things might assist you https://help.counter.social/en/latest/pro-features.html
@Victor That worked, thanks! the card I used was one that I reported to the bank because someone tried to fraudulently to use it. And of course, I can't find my wallet (think I left it in the car..eeks..it's locked) so tomorrow I'll grab it and update my card info. Mystery solved!
@LMMomTo2 Great to hear you resolved your problem. Thanks for letting us know.
@LMMomTo2 you click your own username
your profile is showing you are pro at my end π