@amarand With all due respect. We sell cosmetics - venues and booths...no. We've been around over 50 years. We are a wholesaler with distributors. We are in catalogs, on distributor websites, and we have our own website. We have hustled our butts forever. 80% of our profit comes from Amazon because that's where consumers want to shop. So you either get with the times or you get left behind. Amazon sucks. We have a restock fee when amazon allows us to use it. Amazon forces us to allow returns.
@amarand Amazon is not kind to small business, but they are also the reason we are still in business. Even though we are a known brand name, website costs are lower, and we offer specials on our website that we do not offer on amazon....people will STILL choose to shop on amazon. Amazon is their security blanket.
@amarand Amazon does not fulfill our orders, we do. So amazon isn't offering free shipping on this item and neither do we, but the cost of shipping that consumers are willing to pay is not equivalent to what it actually costs to ship the item so we ship at a loss and lump it into the cost of the product. THEN when the customer returns it, AMAZON dictates the return packaging and we have no control over the cost of that shipment even though we could ship it much cheaper.