@ChippySuave That's pretty horrifying. I know there's a more-or-less canonical phone number format that's often used in computing, but I don't think most people would ordinarily use that (and I can't find it in my searches right now anyway). Sometimes I just poke in the digits (with or without a leading 1). But if you're doing the transfer online, an interface that doesn't assist with the formatting...sounds like the web developers "phoned it in".🙄