Burger King to close 400 locations.

A few months back I drove up to a local Burger King drive-thru at 10 pm. The kid/guy that was working said he was there alone and if I had not placed an order through the app, he could not fill my order. But if I wanted to order through the app it would be at least an hour. You can't treat employees like that, having only one employee on shift running an hour behind on orders while turning other orders away, then expect your business to be successful.