Just sent a set of instructions to a non-tech person who thinks her "computer has been hacked" She's panicking and can't give me good details about what's happening.
So I threw a full set of emergency response instructions at her.
I can see why people tend to get overwhelmed by us now. There's a lot of stuff I gave her - a good 20 hours worth of work... to me.
And then I threw @daniel's one-a-day items at her for when she's finished.