So I'm at the Hertz rental car place at JFK at 12:30am, there's one dude working & it's pretty much a DMV-level of hassle and arbitrary requirements.
OF COURSE they don't have the car I reserved. But I'm trying to use their web app check-in to "skip the line" and that thing won't just upgrade you to whatever they do have available, which is what a human person would do.
@rpardee They never seem to have the car you “reserve”. On my last trip to Denver on the shuttle we were told to get off at the first stop and pick any car you like and we did… the gate attendant did a quick license and card check and were were on our way…the return process was as long as the pickup process was short 🫣 When I got home I got an email welcoming me to the Presidents Circle… Seems like a marketing gimmick to “allow” you to rent a more expensive car! 🫨 Much better luck at Alamo!
@rpardee No extra charge? 😵💫