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Never buying books from again. Have had a few issues with new books not being in new condition, and today was charged for a replacement book even though the original, which had a bad binding, was returned within what I THINK the return window was (20 days). I say THINK because when I went back to the return page to verify this all I could find as far as a required return date was 1/31/23. Going to local bookstores for books from now on, or the library.

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