My wife is working from home - call center job for a cell phone carrier. Her desk in next to the kitchen. I went in the kitchen to get coffee and overhear...

"Thank you for calling <company>, how can I help you?"
…
"Okay, I can help you with a bad signal - I see on your account that there is a second line, is that phone near you?"
…
"And does it have the same issue?"
…
"Okay, we'll start with that second phone, please power it off then back on."
…
…
"Thank you for calling <company>…"
🤣