One thing I have come to acutely realize about myself over this last 7 years is that I'm not a customer relations guy.
I'm just the solutions guy.
One of these days we'll hit 100% consistently and I'll get to hire myself a spin doctor.
Until then, you're stuck with me.
π
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@th3j35t3r I've been a spin doctor for 12 years. My boss leaves the customer service to me. She never has to deal with the clientele. π€£