Anyone else having issues signing in on the CoSo phone app? The log in screen hasn’t loaded for me in the last few hours.
@rpardee thanks. Yes I’ve done that multiple times.
@TwitterExpat drat.
Well, hopefully someone will see this & come #help.
If you get desperate, you could try un- and re-installing. But maybe someone knowledgable will chime in...
@rpardee it was suggested shutting my phone off. That fixed the problem.
I have to turn my phone completely off/on multiple times a day. Every. Single. Day.
@LnzyHou I’ll give that a try. I rarely use my phone on here but heading out of the country for a few weeks and wanted whatever the issues are solved before hand.
@LnzyHou BINGO! We have a winner. Thank you the old off and on magically fixed the issue.
Told ja!
@LnzyHou 🤣🤣
Do you two not get the same effect from force stopping the app instead?
I use an Android device, Samsung Galaxy A32. When any app I have won't behave right, I just long-press the app icon, select the info icon (little "i" in a circle), and on the app info screen at the bottom there's Open, Uninstall, and Force Stop. I tap force stop, it kills the app completely, like task manager in Windows. Then when I restart the app it's like new.
Does that work for either of you?
iPhone XR and that’s too many steps for me.
It only seems like lots of steps because thoroughly describing it takes a lot of words when I can't just show you directly. It's pretty simple, and saves me having to restart, which always makes more work for me to get everything working normally again.
But that's me: not the only way, just what I find most useful.
1. Longpress
2. Tap (i)
3. Tap "Force Stop".
4. Start app again.
Thanks for your kindness💫
@LnzyHou @FernLovebond thank you both for the help and information
@TwitterExpat I had troubles with it for about the first 2 weeks , it got better after just uninstalling it entirely then reinstalling it and I'm pretty sure that I restarted the phone in between, I don't know if that was the trick but that is how it wound up working for me.
@TwitterExpat haven't had this issue. Have you tried force-closing the app & re-opening it?