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Watching Jeopardy and the one contestants job is Customer Success Manager. I had no idea what it is, Google to the rescue.
The result....he's a sales person. He sells things and tries to get upsell and recurring sales from the same customer.
What is wrong with us? What is wrong with salesperson??
Thank your for coming to my TED Talk.
@ThrasherPrime We should ask the Director of First Impressions (receptionist)