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My registers decided to not connect to my VeriFones tonight as I’m literally walking out the door.
This means I can’t take credit cards or electronic payments of any kind.
A helpful “gentleman” who works in IT suggested “just log off and reboot the register.”
That would be fine, if it were 1 register, it was ALL 8 of them.
It probably would have been ok, if our system want based on Windows 3.2 or equivalent. Ok. Maybe windows 95.
But thanks for trying random IT guy.
Oh. And the ONE register we tried to reboot
NEVER
CAME
BACK
UP
Which just proved my point. Oh. And just because I have my balls in my chest, doesn’t mean I ain’t smart. It just means they are bigger than yours.
I think I know my systems better than you, I’ve been working on them for 6 years now.
Well, keeping them functional with duct tape and cocoa butter.
When ALL 8 go down with the same issue. It’s a connectivity issue. Not a hardware issue. I’ve been having little episodes all day.
That did come back about an hour later.
So it either resolved itself or my real IT guys figured it out.
I love making those phone calls!! IT HATES ME and loves me at the same time. I give them details. 😆