@Nerdsleaze it's surprising how little people value hospitality experience. It's the people in the background that get things done
@Nerdsleaze that's for sure. I worked for a place that was a resort/hotel/convention center. It was wild. I still pride myself on being able to walk by people silently, like a ninja. Did you do front desk training? I never liked the Hilton way of encouraging illegal free timing, as part of front desk training. Of course, that could just be the area...
@Nerdsleaze lol, no, they needed yelling. Front desk has always been the bain of my existence. For some reason they always had people who though their π© didn't stink
@MrMalignance Conventions Director so I trained Conventions Managers/Directors. I never worked front desk I just made sure they took care of what needed to be done for the groups in house like checking them in correctly or I'm yelling LMAO jk