Also:
The social media era was originally pitched as a democratizing force - but we gave up its promise to corporate models that offered bells and whistles for no price (making us the product) yet made us *feel* like clients because we had the Power of Complaint.
We have some major unlearning to do as a culture:
To take collective responsibility for the spaces we use for discourse.
To foster civil disagreement.
To de-escalate.
And here?
Here we're *doing* that work.
Keep it up, #CoSo. 💪