@SnelsetterFarm that's surprising what happened at Schiphol to make it so rotten?
I have been to EWR and yes that has been a mess for a LONG time.
@GreenPaladin and yes, after an unexpected overnight layover in EWR courtesty of UAL I have a new least favorite place in the world.
@GreenPaladin Schipol had the sorry distinction of security lines (in late July) measured in kilometers. My 0400 arrival was just in time to make it through for my 1400 flight. Other than that it's a gorgeous airport that sets the standard for amenities (once you're inside the security gauntlet).
I feel like the people in charge of ground and customer facing staffing were not paying attention to the expected passenger load